Who we are
St Helens IASS is a statutory service providing information, advice and support on matters relating to children and young people with special educational needs and disabilities (SEND). The service is offered to children and young people with SEND, and their parents/carers.
St Helens IASS provides free, confidential, impartial advice and helps parents play an active and informed role in their child’s education.
What we can advise and provide
We offer free, impartial support to families of children and young people 0-25yrs. Our support is tailored to your child’s specific needs and may include:
- A confidential helpline and signposting to SEND services/Local Offer.
- Links to local parent support groups and forums.
- Support with preparing for and attending meetings.
- Support in resolving disagreements, mediation, and tribunals.
- Information about SEN Support in schools and further education.
- Help in filling in forms and writing letters/reports.
- Guidance throughout the Education, Health and Care Plan (EHCP) process.
- Training for parents.
Who to contact
Team Manager: Beverley Ellis
Case Worker: Joanne Taylor
Telephone: 01744 673428
Email: IASS@sthelens.gov.uk
Referral: Not required. Parents can contact the service directly or self-refer.
Access Online Referral FormSEND Drop-in Details
- Mondays (1pm - 3pm): Sutton Family Hub, Ellamsbridge Road, Sutton, WA9 3PY
- Tuesdays (9am - 11am): Carrmill Primary School, Kentmere Road, St Helens, WA11 7PQ
- Wednesdays (10am - 2pm): Central Link Family Hub, Westfield Street (off Peter street), St Helens, WA10 1QF
- Thursdays (9am - 11:30am): Wargrave Primary School, Bradleigh Road, Newton-Le-Willows, WA12 8QL (Open to all parents)